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Welcome to Nunwell Surgery

NEW PRESCRIPTION REQUEST AND COLLECTION INFORMATION - see prescription tab (top left)

To our patients:

Herefordshire's Approach to the Coronavirus (COVID19) Pandemic

Herefordshire's Approach to the Coronavirus (COVID19) Pandemic

24/03/2020 00:00:00

As you will know, cases of Coronavirus have been increasing in the UK and we expect to continue to see more cases here in Herefordshire over the coming days and weeks.

It is vitally important that you continue to follow Government advice regarding hand washing and self-isolation / social distancing. For full details, please visit the Government’s website.

In order to protect our healthcare staff, patients and the general public (in particular the most vulnerable members of society), please be aware that we are introducing changes to the way that Herefordshire General Practice operates during the crisis.

In particular, anyone needing an appointment will first be spoken to on the phone or via video. CALL THE SURGERY ON THE USUAL NUMBER AND A DOCTOR WILL CALL YOU BACK.  This will help to protect vulnerable patients, staff and the wider population. For the vast majority of cases, this will be sufficient to diagnose and advise on the issue. Face-to-face consultations will be rare and only offered if it is felt important in determining your management or for an intervention – eg to take a blood test.

If a face-to-face appointment is considered essential, you may be asked to attend a surgery at a different location to the one you are used to. Please rest assured that your notes will be securely accessible from the new location.

These changes will affect all GP surgeries and will take immediate effect.

The changes are necessary given the serious situation we are facing and to ensure that GP services are as resilient as possible during the crisis period.

We ask you to please play your part to enable the NHS to play theirs.

If you are concerned that you may have coronavirus or may have come into contact with someone who has, complete the symptom-checker at: https://111.nhs.uk/service/covid-19

 

OUR DOORS ARE NOW CLOSED and all patients with nurse or HCA appointment are being screened before entry.  Please wear suitable clothing if it is raining as you will have to wait outside.

25/3/2020 update

 

Please telephone the surgery as usual if you are unwell/or have an acute problem.  The receptionist will book you in to speak to a doctor either by phone or video consultation.  If, following the conversation with the doctor it is felt that clinically someone needs to see you the clinician will advise you what to do.

With immediate effect - All patients requiring face to face appointments will be seen at the East locality AMBER clinici which is based at Ledbury Market Surgery

With immediate effect - Prescription collection New opening times -  09.00 - 12.00    14.00 - 17.30.

 

VIDEO consultations

If your doctor decides you need to take part in a video consultation the link below shows you how this will happen.

https://youtu.be/xxW4ssN3y90 

PLEASE NOTE - we are NOT issuing sick/fit notes for employers for patients who are self-isolating.  Please visit:

Link to complete and print isolation note

If you are advised to self-isolate, it is extremely important that you follow this advice.  It is to protect those around you as well as yourself due to this highly contagious virus.  See links below.

 

RESOURCES

 Public Health - what-you-need-to-know/

Useful information for patients in the vulnerable groups

Link to Government Guidance re social distancing 17.3.2020

COVID19 - social distancing

Self isolation - guidance and timeline

Guidance on protecting extermely vulnerable patients

Lockdown - guidance on who can and can't travel/work

 

 

Thank you for helping protect our wonderful community

 

 

 General guidance is available in a number of languages:

Udhëzimi Koronavirus (Covid19) – [Shqip]

কররোনোভোইরোস (Covid19)-এর জনয ননরদেশ – [বোাংলো]

رهنمایي در مورد وایرس کرون ا

Coronavirus (Covid19) Guidance – English

راهنمای کرونا ویروس (Covid19) - ]فارسی[

Coronavirus (Covid 19) Conseils- [Français]

कोरोनावायरस (Covid19) मार्गदर्गन – [ह िंदी]

ڤایرۆسی کرۆنا)کۆڤید ١٩ ( ڕێنمایی کوردی سۆرانی

新冠状病毒 新冠状病毒 (即 CovidCovid -19) 指南 – [简体中文 ]

د کرونا وایرس لارښود

Coronavírus (Covid19) Guia – [Português]

Guía sobre la enfermedad por coronavirus (Covid19) – Español

Koronavirüs (Covid19) Rehberi – [Türkçe/Turkish]

کورونا وائرس (Covid19) سے متعلق رہنمائی – ]اردو[

Hướng Dẫn về Coronavirus (Covid19) – [Tiếng Việt]


Nunwell Surgery is a semi rural practice serving approximately 9500 patients scattered across an area of approximately 150 square miles. 

There has been a surgery in this location since the late 1800’s.

We aim to provide the highest possible level of health care for our patients.

This website outlines the services we offer and provides you with information you may find useful.  

We are a General Medical Services Practice (an NHS contract definition) which enables the practice to provide locally negotiated services.

Disabled access and facilities

Nunwell Surgery has good access for patients who are disabled or have mobility difficulties. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access. All consultation rooms are accessible in a wheelchair. A wheelchair is available to use within the surgery should you require one.

There are Braille signs throughout the building to assist visually impaired patients, and we also have the Hearing Loop system for hearing aid users.

If you require any assistance, do not hesitate to ask.

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(Site updated 02/04/2020)
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