Private/Non-NHS Fees

Below are a collection of Frequently Asked Questions (FAQs) regarding non-NHS work; you will also see a table showing our charges for services that fall into this category below;

Isn’t the NHS free?

The National Health Service provides most health care to most people free of charge, however, there are some exceptions.

Sometimes the charge is made to cover some of the cost of treatment, for example, dental fees; in other cases, it is because the service is not covered by the NHS, for example producing medical reports for insurance companies.

What is covered by the NHS and what is not?

The Government’s contract with GPs covers medical services to NHS patients, including the provision of ongoing medical treatment. In recent years, however, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to ensure that information provided to them is true and accurate.

Examples of non-NHS services for which GPs can charge their own NHS patients are:

  • accident/sickness certificates for insurance purposes.

Examples of non-NHS services for which GPs can charge other institutions are:

  • life assurance and income protection reports for insurance companies.
  • reports for the Department for Work and Pensions (DWP) in connection with disability living allowance and attendance allowance.
  • medical reports for local authorities in connection with adoption and fostering.

 

Do GPs have to do non-NHS work for their patients?

With certain exceptions, for example, a GP confirming that one of their patients is not fit for jury service, GPs do not have to carry out non-NHS work on behalf of their patients. Whilst GPs will always attempt to assist their patients with the completion of forms, for example for insurance purposes, they are not required to do such non-NHS work.

Is it true that the BMA sets fees for non-NHS work?

The BMA suggests fees that GPs may charge their patients for non-NHS work (i.e. work not covered under their contract with the NHS) in order to help GPs set their own professional fees. However, the fees suggested by the BMA are intended for guidance only; they are not recommendations and a doctor is not obliged to charge the rates they suggest.

Why does it sometimes take my GP a long time to complete my form?

Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.  We aim to complete non-NHS work within 4 to 6 weeks.

I only need the doctor’s signature – what is the problem?

When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (the doctors’ regulatory body) or even the Police.

What will I be charged? FeeVATTotal due
Certificates/letters    
 
Shotgun License application £41.67£8.33£50.00
Holiday cancellation £29.17£5.83£35.00
‘To Whom it May Concern’/simple certificate/letter (1 page)  *£30.00
Complex/ detailed certificate/letter  *£60.00
Letter to take medicines/consumables abroad 
(the right hand side of green prescription can be used for this purpose)
  *£30.00
Private sickness certificate  *£30.00
* Depending on the content, VAT may be added    
 
Medicals    
 
Driving medicals (including HGV, PSV, Taxi) – with examination £91.67£18.33£110.00
Driving medicals (including HGV, PSV, Taxi) – without examination £75.00£15.00£90.00
Adoption and fostering medicals £100.00£20.00£120.00
Adoption and fostering medical update reports £50.00£10.00£60.00
Full medicals eg for insurance with examination £154.17£30.83£185.00
Full medicals eg for insurance without examination £108.33£21.67£130.00
     
We do not complete eye tests/examination.  If this is required as part of the medical it will need to be arranged separately by the patient and will likely incur a fee from the provider.
 
Reports  
 
Report for insurance applicants (using template) £86.67£17.33£104.00
Detailed written report with opinion/statement of condition with examination £154.17£30.83£185.00
Detailed written report with opinion/statement of condition without examination £108.33£21.67£130.00
Simple written report without opinion/statement of fact without examination £41.67£8.33£50.00
   
Power of Attorney and assessment of capacity    
 
Examination and certificate – in surgery £75.00£15.00£90.00
Examination and certificate – home visit £108.33£21.67£130.00
Witnessing Lasting Power of Attorney £41.67£8.33£50.00
Assessment of capacity £75.00£15.00£90.00
 
Housing and letters of support    
 
We are committed to supporting our patients.  However when applying for benefits, housing, passes, adjustments or any other matter where medical conditions are relevant we will only supply information when approached formally by a third party for a factual report.  We will not routinely provide letters when asked by patients.
 
Services we do not offer (list not exhaustive)    
 
Counter signature – Driving license
Counter signature – Passport adult/child
Private blood tests
Private ECG
Private pre-admission swabs
DNA testing
Fit/unit to fly for pregnancy
Fit/unfit  to travel/fly/cruise
Private prescription for non NHS eligible medication
Private flu vaccination for non NHS eligible patients
Blue badge applications
Letters for missed examination
Fit for sport medicals – e.g. scuba diving/parachuting

Birthday Clinics

Nunwell Surgery has a very well established Birthday Clinic process.  This is how we look after patients with long term medical conditions such as asthma, COPD, diabetes, high blood pressure, heart disease, kidney disease, etc.

Patients attend for an initial appointment for an annual review, in the month of their birthday with a healthcare assistant, for a blood test, blood pressure check, height and weight monitoring and other investigations needed for their specific conditions.

Depending on the outcome of your initial appointment and your conditions, you may require a second appointment with a Practice Nurse, Pharmacist or GP to go through the results of these tests and give advice. This may be by telephone or face to face. All of your medication will be reviewed as part of this service.

Birthday clinics are a critical part of reviewing patients with long term conditions to reduce the risk of long term complications and ensure medications are prescribed safely.

We please ask that you promptly book your birthday clinic appointment around your Birthday—we will send a reminder if you forget! The investigations carried out during your birthday clinic help inform our clinicians as to whether any alterations are required to your current medication or to ensure it is appropriate to continue prescribing. This is also your opportunity to ask any questions you have regarding your condition.

Active participation in your healthcare journey is vital, therefore attending your birthday clinic appointment ensures we can continue to provide you with the highest standard of care.

Birthday Clinic Conditions

Patients with the following conditions are included in our Birthday Clinic process:

AsthmaAtrial Fibrilation (AF)
Coronary Heart Disease (CHD)Chronic Kidney Disease (CKD)
Chronic Obstructive Pulmonary Disease (COPD)Diabetes
Heart Failure (HF)Hypertension (High Blood Pressure)
Non-Diabetic Hyperglycaemia (previously known as pre-diabetes)Peripheral Arterial Disease (PAD)
Rheumatoid Arthritis (RA)Stroke / Transient Ischaemic Attack (TIA)
Mental HealthLearning Disabilities

Health & Wellbeing Coach

Please find the article below completed by a member of our Patient Engagement Group in October 2024

Life style support

We are fortunate to have a Health and Wellbeing Coach, based at Nunwell Surgery every Thursday,  also a drop-in service at Bromyard Community Hospital on Friday, (9am-12pm clinic room 3).

I thought it might be helpful to interview Mark Smith to explore what his role is and how support from him might benefit you. This is what I discovered.

A Health and Wellbeing coach works alongside you to identify life changes you might want or need to make to improve your health, for example weight loss, dealing with social isolation, quitting smoking, selecting and taking part in suitable exercise, improving your diet etc.

They then support you to make those changes.

We all know how difficult it can be to take that first step to a healthier you, and how hard maintaining change can be. Primarily, Mark will strengthen your motivation by helping you identify specific actions, broken down into manageable tasks that you can achieve. Equally, he may help you identify any barriers that prevent you making progress that you need to address, and will then explore options to overcome these challenges. Having a Health and Wellbeing coach means having someone who will be there to encourage you, celebrate your successes with you or even help you hold yourself to account if you are not following through with what you planned.

Having someone firmly committed to the changes you have agreed is often the difference between success or failure. We all need someone in our corner, and it can be helpful if it is someone outside our family and friends who has a clearer, not biased perspective and no hidden agenda. Those that love us most may find it difficult to encourage us to change.

You may be referred to Mark by your GP or other health professionals, but if you feel you could benefit from having time with a coach you can refer yourself via the surgery reception. You will jointly decide how many sessions you need, typically around 6, and may have follow up phone calls to help you maintain progress.

In short a Health and Wellbeing Coach is someone who works alongside you helping you to make healthy lifestyle choices and behaviour changes.  

RSV Vaccinations

RSV Vaccination Programme

As of September 2024, Nunwell Surgery will be offering RSV vaccines to patients aged 75 to 79 years old. Please read the following information about RSV and vaccine campaign carefully.

What is RSV?

Respiratory syncytial virus (RSV) is a major respiratory virus that is most common over the winter period, typically October to February. While the symptoms are mild for many, RSV accounts for around 30,000 hospitalisations of children under 5 in the UK annually, and for 20 to 30 infant deaths.

RSV can also be severe in older adults, causing pneumonia and flare-ups of existing lung disease and other long-term conditions. It causes around 9,000 hospitalisations in those aged over 75 in the UK each year.

The symptoms of RSV

RSV may cause a cough or a cold, wheezing, shortness of breath, tiredness and fever. Most cases are not serious and clear up within 2 to 3 weeks.

You can find out more about the symptoms of RSV at NHS – RSV

RSV can also cause bronchiolitis in infants, which can make it difficult to breathe and feed. RSV bronchiolitis symptoms may include difficult, fast or noisy breathing and being unsettled or difficult to comfort.

RSV vaccination

From August 2024 in Scotland and September 2024 in England, Northern Ireland and Wales, pregnant women at week 28 or later and everyone aged 75 to 79 or turning 75 years old on or after the 1 September will be offered a vaccine to protect themselves or their babies against RSV.

During the first year of the campaign, patients who turn 80 between 2nd September 2024 and 31st August 2025 will be able to receive the vaccine up until 31st August 2025

This is a one-off vaccine that can be given all year round.

Maternal

  • From September 2024, pregnant women can have a vaccine to help protect theirbabies against RSV
  • You should get your free RSV vaccine when you reach 28 weeks of pregnancy.
  • You should speak to your maternity service or GP surgery to get your vaccine
  • Studies have shown the RSV vaccine is very safe for you and your baby
  • A vaccine is needed in every pregnancy to give your new baby the best protection

Older Adults:

  • A single dose of vaccine will help to boost protection as you reach an age group at highest risk of serious RSV infection.
  • Everyone turning 75 years old on or after the 1 September 2024 will be offered a single dose of RSV vaccine.
  • The vaccine will also be offered to those who are already aged 75 to 79 years on 1 September 2024

Booking an appointment

If you would like to book an appointment for your RSV vaccine, appointments will be available via your online services provider (such as NHS app or Patient Access). Look for the appointment type “RSV Vaccination”

Alternatively, please contact Reception on 01885 483412 between 2pm and 6.30pm (Monday – Friday).

If you would like to decline this offer, please email nunwell.admin@nhs.net and include your name, date of birth & the first line of your address. Alternatively, you can write to us at

Nunwell Surgery, 10 Pump Street, Bromyard, HR7 4BZ

Social Prescribing

Social Prescribers connect people to non-medical community-based activities, groups and services that meet practical, social and emotional needs, including specialist advice services and the arts, physical activity and nature. At our practice, you may see a Social Prescriber for:

– Support to identify and connect with community activities to improve health and combat loneliness
– Guidance to services that can provide financial advice and support
– Assistance with accessing social care support

A member of our Patient Engagement Group) met with our Social Prescriber. Here’s what they found out…

Social Prescribing? What does this mean for you?

Like many people, I had heard of social prescribing but wasn’t really clear what it involved, so I met with Amy Roberts, the Senior Social Prescriber for Nunwell and Cradley to find out.

We all know that problems or worries about things such as finance, concerns over benefits or feeling lonely or out of control, can adversely affect our health and mental well-being. By taking a more holistic approach and offering support to access a range of groups or advisors, Nunwell hope to improve the situation using a range of activities as an alternative or in addition to, medical services.

You can meet with Amy, who is based at the surgery, on Wednesday mornings, either by being referred by your GP, or you can make an appointment yourself by phoning the surgery.

Amy provides a link between you and the group or community service that might be most helpful. After an initial meeting she will help you choose what support best suits you, and will help you make contact, often the most difficult part. Amy acts as your friend and guide, but the decision is yours.

Some of the services or groups that might help you include:

  • Befriending, talking therapies and support groups
  • Benefits and money matters
  • Education and Learning opportunities
  • Gardening and Horticulture
  • Access to specialist services and support, eg domestic, drug or alcohol abuse or mental health issues
  • Veterans support
  • Employment training and volunteering opportunities
  • Art, music, dance, sport or other group activities
  • Healthy Lifestyles advice

Taking control in your own life really benefits your physical and mental health. Social prescribing is a way of helping you do that.

Seasonal Flu and COVID Vaccines

COVID-19 Spring Booster 2025

Nunwell Surgery have now completed their COVID-19 vaccination campaign for this season. However, appointments for other sites are still available via the National Booking System.

Who’s Eligible?
The Spring Booster is available to individuals who are:

  • Aged 75 and over
  • Residents in care homes for older adults
  • Immunosuppressed individuals, including those undergoing chemotherapy, organ transplant recipients, or individuals with conditions such as HIV or certain autoimmune diseases

Booking Your Appointment
The NHS National Booking System will close on Monday 16th June 2025. To book your appointment, simply visit the NHS National Booking System online or call 119. Follow the prompts to select your preferred time and location.

Reception will not be able to book this appointment for you.

We strongly encourage you to take advantage of this opportunity to protect yourself and others. The Spring Booster is an essential step in staying safe.

If you would prefer to decline the Spring Booster vaccine, we completely respect your decision. Please write to us or email nunwell.admin@nhs.net with your full name, date of birth, and address to inform us of your choice.

Stop Smoking Services

Herefordshire Stop Smoking Service

Herefordshire Stop Smoking Service is offering free personal support to all residents who are registered with a county GP practice to help them to quit smoking.

You can self-refer by emailing hlts@herefordshire.gov.uk or by calling 01432383567.

Further information about the service is available via the Herefordshire.gov website

Herefordshire Stop Smoking Service.pdf

NHS Stop Smoking Services

Further information on support to stop smoking if also available from the NHS, including the free NHS Quit Smoking app.

NHS Better Health – Quit Smoking

NHS – Quit Smoking

Cervical Screening

What is cervical screening?

Cervical screening, or the “smear test”, is a routine health check that identifies potentially harmful cells and changes on the cervix. Cervical screening is not a test for cancer but catching any changes early can reduce your risk of developing cervical cancer. Cervical cancer kills two women every day. Regular screenings can help reduce that number, which is why it’s so important you attend your screening when invited.

Who is the screening for?

If you are a woman, or someone with a cervix, you will be invited for cervical screening at regular intervals:

  • If you’re aged 25-49, you’ll be invited every 3 years
  • If you’re aged 50-64, you’ll be invited every 5 years

It is advisable you have regular cervical screenings, but ultimately, it is your choice whether you attend.

What happens during cervical screening?

Your screening will only take a minute or two, the whole appointment usually takes around ten minutes. During your screening a nurse will give you a private space in which to undress from the waist down. They will also give you a paper sheet to cover yourself and will ask you to lie on the bed. They’ll then place a speculum (a hollow cylinder with a rounded edge) in your vagina. This helps them see your cervix. Then, using a small brush, they’ll gently gather some cells from your cervix. They’ll remove the speculum, put your sample in a pot and send it off for testing. You’ll get your results around two weeks later.

Your appointment

Your nurse is there to answer any questions or concerns you may have before your appointment, so please talk to them if you’re feeling nervous. There are also a range of things you can do to put yourself at ease during your screening:

  • If you’d like, you can take a trusted friend or family member with you
  • Wear a long, loose dress or skirt. It may make you feel more covered during your screening
  • Take long, deep breaths to help you relax
  • Listen to a podcast or some music during your screening to put you at ease
  • Speculums come in a range of different sizes. It is a rounded cylinder which is gently opened so nurses can see your cervix. You may want to discuss the size of the speculum with the nurse before you have the test.

If you’re due to have a cervical screening, you’ll receive a letter in the post. Don’t ignore it, book your cervical screening today.

If you missed your previous screening, please contact us and we will book you an appointment.

How to book your cervical screening appointment

If you are due a cervical screening you can book an appointment with our reception on 01885 483412 or you can book online with Patient Access or on the NHS app by choosing the appointment type ‘Cervical Smear’.

Travel Vaccinations

Non-urgent advice: Please Note

We are currently only offering travel vaccinations available on the NHS where we have capacity

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

It is important to make this initial appointment as early as possible – at least 8 weeks before you travel – as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

You can find out which vaccinations are necessary or recommended for the areas you’ll be visiting on these websites:

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.  Alternatively, you can collect a printed form from Reception and hand this in.

Travel Questionnaire

Please complete the form below to get more information about what travel immunisations you require. Most vaccines are given at least 2 weeks before travel, and some more complicated regimes take longer. Please try to give us prior notice (preferably 6 weeks).
Title
Date of Birth
Address
Email
Women Only: Is there any possibility you may be pregnant?
Destination(s)
UK Departure Date
Please enter a number from 0 to 99999.
Further Information
Purpose of your trip
Holiday type
Accommodation
Setting
Planned Activities
Are you fit for travel?
Do you have any allergies?

Non-urgent advice: Further Information

The following websites will give you additional travel advice


Travel Health for information of vaccinations available on NHS


MASTA for private vaccination clinics


Gov.uk for specific country travel advice


EHIC to apply for your free European Health Insurance Card